Your privacy

Privacy Policy

How this practice collects, uses and protects personal information, in line with South Africa's Protection of Personal Information Act, 4 of 2013 (POPIA).

Last updated: 26 July 2026

Who is responsible for your information

Dr I O Vawda Paediatric Practice is the responsible party for the personal information described in this policy. In terms of POPIA, Dr Ismail Osman Vawda, as head of the practice, is the Information Officer.

Practice
Dr I O Vawda Paediatric Practice
Address
Suite 6, La Verna Medical Centre, 1 Convent Road, Ladysmith, 3370
Telephone
036 631 3431

What this website collects

This website has no contact forms, no booking system and no login. You cannot submit personal details through it, and we do not ask you to. Appointments are arranged by telephoning the rooms.

The website uses two measurement tools that tell us how many people visit and which pages are useful. Neither is used for advertising, and neither collects any medical or health information.

Cloudflare Web Analytics

Privacy-first and cookieless. It records page views, the page visited, the type of device and browser, and the country. It does not use cookies, does not store your IP address, and cannot track you across other websites. Because it does not identify you, it runs on every visit.

Google Analytics

Uses cookies, so it only runs if you press Accept on the cookie notice. It records pages viewed, approximate location (usually town or city level), device and browser, and how you arrived at the site. IP addresses are anonymised. If you decline, it is never loaded at all.

Other services used on this site

  • Google Fonts supplies the typefaces used for the design. Google receives your IP address when the fonts load.
  • Google Maps is embedded on the Contact page to show the practice location. Google receives information from your browser when that map loads.
  • Google reviews shown on this site are fetched by our server, not by your browser. Viewing them sends nothing about you to Google.
  • Cloudflare hosts and delivers this website, and processes technical request data to serve pages and protect against attacks.

Cookies and your choice

The only cookies this site sets are the Google Analytics cookies described above, and only after you press Accept. Nothing is set beforehand. Declining costs you nothing: every page works exactly the same either way.

You may change your mind at any time. Your choice is stored in your own browser, so you can also clear it by clearing your browser data.

Information you share with the rooms

This is separate from the website. When you telephone, email or visit the practice, we collect the information needed to care for your child and to administer the consultation. This typically includes your child's name, date of birth and contact details, the details of the parent or guardian, medical aid membership details, and the clinical information recorded during care.

Health information is treated as special personal information under POPIA. It is used to provide medical care, to keep proper clinical records, to submit medical aid claims, and to meet legal and professional obligations. It is not used for marketing, and it is never sold.

Clinical records are kept confidential in line with POPIA, the Health Professions Council of South Africa's rules and the National Health Act, and are retained for the periods those rules require.

Your child's information

This is a paediatric practice, so most of the information we hold concerns children. POPIA gives the personal information of a child extra protection, and it is processed on the authority of a parent or legal guardian, described in the Act as a competent person.

This website is written for parents and guardians. It is not aimed at children, and it does not knowingly collect information from them.

Who we share information with

We do not sell personal information and we do not share it for advertising. Information is shared only where it is necessary, and then only with:

  • Other healthcare providers involved in your child's care, such as on referral, with your consent
  • Your medical aid, where a claim is submitted on your behalf
  • Service providers who help operate the practice or this website, under a duty of confidentiality
  • Any person or authority where the law requires or permits disclosure

Website analytics providers may process information outside South Africa. POPIA permits this where the receiving country or provider offers comparable protection.

How we keep information safe

We take reasonable steps to protect personal information against loss, unauthorised access and misuse. Clinical records are kept secure at the rooms and access is limited to those who need it to do their work. This website is served entirely over an encrypted connection (HTTPS).

Your rights under POPIA

As a data subject you have the right to:

  • Ask whether we hold personal information about you or your child, and request access to it
  • Ask us to correct information that is inaccurate, misleading or out of date
  • Ask us to delete information we are no longer entitled or required to keep
  • Object to the processing of personal information on reasonable grounds
  • Withdraw consent where processing is based on consent, including your cookie choice
  • Lodge a complaint with the Information Regulator

Some clinical records must be kept for a minimum period by law, so a request to delete them cannot always be granted. Where that applies, we will explain why.

To exercise any of these rights, please contact the rooms on 036 631 3431 or email info@driovawda.co.za.

Complaints to the Information Regulator

If you believe your personal information has been handled unlawfully, please raise it with us first so we can put it right. You also have the right to complain directly to the Information Regulator of South Africa.

General enquiries
enquiries@inforegulator.org.za
Telephone
010 023 5200
Address
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191

Changes to this policy

We may update this policy from time to time, for example if the practice starts using a new service. The date at the top of this page shows when it was last revised. Please check back occasionally.

Questions about your privacy?

Phone the rooms and we will gladly explain how your family's information is handled.